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SAINT BONES

Datenschutz

Privacy policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes the types of personal information we may collect from you or that you may provide on this website and its related services, and our practices for collecting, using, maintaining, protecting, and disclosing that personal information. It also describes the choices available to you regarding our use of your personal information and how you can access and update it.

This policy is a provisional, source-derived agreement between you and Saint Bones Handels GmbH. It does not apply to the practices of companies that we do not own or control or to individuals that we do not employ or manage.

Collection of personal information

You can access and use the website and services without telling us who you are or revealing information by which someone could identify you as a specific individual. If you use certain features, you may be asked to provide personal information such as your name and email address.

We receive and store information you knowingly provide when you create an account or fill in forms on the website. Where required, this may include account details, contact information, and basic personal information such as your name and country of residence. You may choose not to provide personal information, but some features may then be unavailable.

Privacy of children

We do not knowingly collect personal information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal information through the website and services, please contact us to request deletion.

Use and processing of collected information

Our role may differ depending on the specific processing situation. We act as a data controller when we determine the purposes and means of processing personal information. Where personal information is processed only in accordance with another party’s instructions, the relevant controller and processor roles depend on that relationship.

We may need to collect and use certain personal information to provide requested products or services or meet a legal obligation. Source-supported purposes include creating and managing user accounts, responding to inquiries and offering support, requesting feedback, improving the user experience, and operating the website and services.

Managing information

If you would like to access, correct, or delete personal information or request deletion of an account, please contact us using the details below. Some information may need to be retained where required to comply with legal obligations, enforce agreements, or resolve disputes.

Disclosure of information

Depending on the requested services or as necessary to complete a transaction, information may be shared with contracted companies and service providers relied upon to operate the website and services. Service providers are not authorized to use or disclose information except as necessary to perform services on our behalf or comply with legal requirements.

Personal information may also be disclosed where required or permitted by law, to respond to legal process or a government request, to protect rights or safety, or to investigate fraud.

Retention of information

Personal information is retained for the period necessary to comply with legal obligations, enforce agreements, and resolve disputes unless a longer period is required or permitted by law. Aggregated information may be used after personal information is updated or deleted, but not in a manner that identifies an individual.

Cookies

The website and services use cookies to help personalize and operate the online experience. A cookie is a text file placed on a device by a web server. Cookies cannot be used to run programs or deliver viruses. If cookies are declined, some website features may not function fully.

Cookies may be used to collect, store, and track information for security, personalization, operation of the website and services, and statistical purposes. Most browsers accept cookies by default, but browser settings can be changed to decline them.

Links to other resources

The website and services may contain links to resources that we do not own or control. We are not responsible for the privacy practices of those resources or third parties. Please review the privacy statements of resources that may collect personal information.

Information security

We maintain administrative, technical, and physical safeguards intended to protect personal information in our control and custody against unauthorized access, use, modification, and disclosure. No transmission over the internet or a wireless network can be guaranteed, and users should take appropriate measures to protect their devices and credentials.

Data breach

If the security of the website and services is compromised or personal information is disclosed to unrelated third parties through external activity, appropriate measures may include investigation, reporting, notification, and cooperation with law-enforcement authorities where required.

Changes and amendments

This policy may be modified when necessary. An updated version will be effective when posted unless otherwise specified. Personal information will not be used in a materially different manner without consent where consent is required.

Contacting us

For questions, concerns, complaints, or requests concerning personal information, contact customer@saintbones.com.